DataOps in Action:
An End-to-End
Implementation

for a Veterinary Services Provider

#Data Management
#Data
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Duration

The project was implemented over
6
months
ensuring timely and efficient delivery of the data platform and associated solutions.

client

Veterinary care
START
up
based in the US, dedicated to providing world-class veterinary services. Founded and led by vets, the company integrates everything pets and their parents need, from scheduled on-site care to virtual visits.

Project Overview

The client sought to centralize data from 85 disparate sources into a data warehouse, develop ML and Deep Learning models, and integrate all business IT systems with near-real-time data flows to streamline operations and support rapid expansion.

Challenge

In the post-COVID environment, the number of household pets doubled while the number of trained practitioners remained static. With the pet industry being the fastest-growing segment in the United States, the client needed to differentiate itself from competition by having a modern, responsive, and scalable data platform to drive informed decisions.

Solution

solution

Stellans developed

a comprehensive data platform tailored to the client’s needs:

Architecture Development:

Drafted an initial architecture and negotiated with SaaS vendors to secure fair pricing.

Data Integration:

Centralized data from 85 disparate sources using change data capture tooling.

System Integration:

Integrated third-party systems with reverse ETL tooling.

Operational Efficiency:

Enabled rapid, no-downtime transitions from various business SaaS components to alternatives.

Business Intelligence:

Incorporated powerful BI tools for detailed analyses, informative reports, and dynamic dashboards.

Hybrid Processes:

Created hybrid machine/human business processes using low-cost, effective, and fast-to-market solutions.

Innovative Processes:

Implemented weekly business reviews and improvements, forward booking, compliance, availability utilization optimization, and customer acquisition marketing including online and offline attribution (including phone calls).

Implementation

01

Data Architecture:

With a warehouse as a destination, utilized change data capture tools to bring in data from various sources and integrated third-party systems with reverse ETL tools.

02

BI Tools Implementation:

Integrated BI tools for detailed analysis and reporting.

03

Hybrid Processes:

Developed hybrid machine/human business processes to ensure seamless operations.

Results

Funding

The client secured funding well over
$100m
through three successful rounds.

Expansion

Penetrated 7 markets with
35+ loc
expected to be fully operational by EOY 2024.

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