LTV Prediction
& BI Reporting

for a Mobile App Developer

#Analytics
#LTV
#Mobile
#Modeling
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Duration

The project was completed over
6
months
of continuous collaboration with the client to ensure optimization of the forecasting model.

Client

Our client is a
EU
based
Mobile Developer company specializing in Photo & Video Applications.

Project Overview

A Mobile Developer company specializing in Photo & Video applications identified the need for a comprehensive framework to assess key business metrics such as Lifetime Value (LTV), Return on Investment (ROI), and profit margins. We undertook the task of developing a full-stack solution that included data collection, aggregation, advanced modeling, and a Business Intelligence (BI) layer. This framework was designed to empower the company’s Marketing team with accurate, real-time insights, enhancing their decision-making process.

Challenge

The client’s existing methods were inadequate for capturing the complexities of their diverse customer interactions and marketing campaigns. The primary challenge was to create a model that could predict LTV over different time horizons and integrate various data sources. Additionally, the client needed to optimize their marketing strategies based on these predictions and track their ROI effectively in a rapidly changing environment.

Solution

To address these challenges, we developed a robust framework that consisted of several key components:

Data Collection and Aggregation:

We integrated multiple data sources, including transactional data, marketing spend data, and product analytics, into a centralized system. This allowed for comprehensive data collection, ensuring that all relevant information was available for analysis. We implemented ETL processes using tools like Fivetran to automate data collection and storage in the client’s database, enabling seamless data flow.

BI Layer and Dashboards:

To make the data actionable, we built a Business Intelligence (BI) layer using Looker Studio. This layer comprised intuitive and visually appealing dashboards that amalgamated data from the modeling and aggregation components. These dashboards provided real-time insights into key performance indicators, allowing the Marketing team to monitor campaign success, track customer behavior, and make informed decisions quickly.

Model Development:

We created a powerful modeling component that employed advanced statistical techniques to predict the future LTV, identify potential areas for improvement, and optimize marketing strategies. The model was designed to adapt over time, recalculating predictions as new data became available. We also incorporated specific models for predicting short-term behaviors, such as trial-to-paid conversion, and long-term outcomes, like retention rates.

Implementation

01

Initial Setup:

We started by setting up the data collection system, integrating various data sources, and establishing ETL processes. This ensured that all necessary data was being captured accurately and consistently.

02

Modeling Phase:

We then developed the LTV model, incorporating various factors such as customer behavior, marketing spend, and revenue data. The model was designed to be flexible, allowing it to evolve as more data was collected.

03

BI and Visualization:

The final stage involved setting up the BI layer and creating dashboards. These dashboards were customized to meet the client’s specific needs, providing them with the ability to monitor and analyze data in real-time.

Results

Increased
Profitability:

The comprehensive framework led to a better understanding of customer behavior and more effective marketing efforts, which contributed to increased profitability.

Optimized Marketing Strategies:

By understanding the long-term value of customers, the company was able to refine their marketing strategies, focusing on high-value customers and optimizing their ROI.

Enhanced Decision-Making:

The Marketing team gained access to accurate, real-time insights, allowing them to make data-driven decisions that improved marketing efficiency and effectiveness.

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